{"id":1278,"date":"2024-10-28T16:04:37","date_gmt":"2024-10-28T16:04:37","guid":{"rendered":"https:\/\/www.demoadv.manueldamico.com\/?page_id=1278"},"modified":"2026-05-06T16:15:16","modified_gmt":"2026-05-06T16:15:16","slug":"support","status":"publish","type":"page","link":"https:\/\/www.spechargers.com\/?page_id=1278","title":{"rendered":"Support"},"content":{"rendered":"

[vc_row full_width=”stretch_row_content_no_spaces” content_placement=”middle” css=”.vc_custom_1750949832982{padding-top: 0px !important;padding-bottom: 0px !important;background-image: url(https:\/\/www.spechargers.com\/wp-content\/uploads\/2025\/01\/grafico-con-persone-copia-scaled.jpg?id=2059) !important;background-position: center !important;background-repeat: no-repeat !important;background-size: cover !important;}” min_height=”190px”][vc_column offset=”vc_col-xs-12″][vc_column_text css=”.vc_custom_1738846066306{margin-bottom: 0px !important;}”]<\/p>\n

\n

CUSTOMER SUPPORT<\/h1>\n<\/div>\n

[\/vc_column_text][\/vc_column][\/vc_row][vc_row full_width=”stretch_row” content_placement=”middle” el_class=”diff-offer-wrapper pad-bot-offer” css=”.vc_custom_1737046590350{margin-top: 0px !important;margin-bottom: 0px !important;border-top-width: 0px !important;padding-top: 80px !important;padding-bottom: 80px !important;background-position: center !important;background-repeat: no-repeat !important;background-size: cover !important;}” min_height=”0″][vc_column offset=”vc_col-lg-offset-0″ css=”.vc_custom_1729528310880{margin-top: 0px !important;border-top-width: 0px !important;padding-top: 0px !important;}”][vc_column_text css=”.vc_custom_1730916555584{margin-top: 0px !important;margin-bottom: 0px !important;padding-top: 0px !important;padding-bottom: 0px !important;}” el_class=”orange_sub_title”]<\/p>\n

Service<\/div>\n

[\/vc_column_text][vc_custom_heading text=”Supporto clienti pre e post vendita” font_container=”tag:h1|font_size:48|text_align:center|color:%23242424|line_height:1.2″ use_theme_fonts=”yes” css=”.vc_custom_1730131207795{margin-top: 15px !important;margin-bottom: 15px !important;padding-top: 0px !important;padding-bottom: 0px !important;}” el_class=”hm_main_title”][vc_custom_heading text=”S.P.E. Elettronica Industriale si distingue per l\u2019eccellente supporto Clienti in tutte le fasi, dal pre-vendita al post-vendita. Offriamo consulenza per la scelta del prodotto pi\u00f9 idoneo e soluzioni personalizzate in base alle esigenze. Il nostro team specializzato garantisce assistenza rapida nell\u2019analisi e nella risoluzione dei guasti, costruendo relazioni di fiducia e offrendo un\u2019esperienza di collaborazione superiore.” font_container=”tag:p|font_size:16|text_align:center|color:%236c6c6c|line_height:2″ google_fonts=”font_family:Open%20Sans%3A300%2C300italic%2Cregular%2Citalic%2C600%2C600italic%2C700%2C700italic%2C800%2C800italic|font_style:400%20regular%3A400%3Anormal” css=”.vc_custom_1736877026057{margin-top: 0px !important;margin-bottom: 10px !important;padding-top: 0px !important;padding-bottom: 0px !important;}”][vc_btn title=”Customer Service” color=”danger” align=”center” css=”” link=”url:https%3A%2F%2Fcms.spechargers.com%2Flogin”][\/vc_column][\/vc_row][vc_row full_width=”stretch_row” content_placement=”top” el_class=”sectpad-sec”][vc_column width=”1\/3″ offset=”vc_col-xs-12″][vc_icon icon_fontawesome=”fas fa-pencil-alt” color=”custom” size=”lg” align=”center” css=”” custom_color=”#CE1719″][vc_custom_heading text=”PERSONALIZZAZIONE” font_container=”tag:h2|font_size:22|text_align:center|color:%23CE1719|line_height:1.2″ use_theme_fonts=”yes” css=”.vc_custom_1736960211057{margin-top: 15px !important;margin-bottom: 30px !important;padding-top: 0px !important;padding-bottom: 0px !important;}” el_class=”hm_main_title”][vc_custom_heading text=”Dalla progettazione alla verifica finale, ogni fase punta su dettaglio, innovazione e ottimizzazione, garantendo sistemi su misura efficienti e affidabili. L\u2019ingegneria aziendale \u00e8 il cuore della nostra strategia di crescita e competitivit\u00e0.” font_container=”tag:p|font_size:16|text_align:center|color:%236c6c6c|line_height:2″ google_fonts=”font_family:Open%20Sans%3A300%2C300italic%2Cregular%2Citalic%2C600%2C600italic%2C700%2C700italic%2C800%2C800italic|font_style:400%20regular%3A400%3Anormal” css=”.vc_custom_1740152101551{margin-top: 0px !important;margin-right: 0px !important;margin-bottom: 0px !important;margin-left: 0px !important;padding-top: 50px !important;padding-right: 50px !important;padding-bottom: 50px !important;padding-left: 50px !important;background-color: #FFFFFF !important;}”][\/vc_column][vc_column width=”1\/3″][vc_icon icon_fontawesome=”fas fa-wrench” color=”custom” size=”lg” align=”center” css=”” custom_color=”#CE1719″][vc_custom_heading text=”ASSEMBLAGGIO” font_container=”tag:h2|font_size:22|text_align:center|color:%23CE1719|line_height:1.2″ use_theme_fonts=”yes” css=”.vc_custom_1731341575631{margin-top: 15px !important;margin-bottom: 30px !important;padding-top: 0px !important;padding-bottom: 0px !important;}” el_class=”hm_main_title”][vc_custom_heading text=”S.P.E. dispone di un reparto interno per l\u2019assemblaggio e il collaudo, garantendo controllo totale sulla qualit\u00e0 e sull\u2019affidabilit\u00e0. Il nostro sistema evoluto di gestione documentale e lo sviluppo di documentazione tecnico-produttiva permettono di gestire migliaia di prodotti personalizzati secondo le specifiche dei Clienti.” font_container=”tag:p|font_size:16|text_align:center|color:%236c6c6c|line_height:2″ google_fonts=”font_family:Open%20Sans%3A300%2C300italic%2Cregular%2Citalic%2C600%2C600italic%2C700%2C700italic%2C800%2C800italic|font_style:400%20regular%3A400%3Anormal” css=”.vc_custom_1740152124960{margin-top: 0px !important;margin-right: 0px !important;margin-bottom: 0px !important;margin-left: 0px !important;padding-top: 50px !important;padding-right: 50px !important;padding-bottom: 50px !important;padding-left: 50px !important;background-color: #FFFFFF !important;}”][\/vc_column][vc_column width=”1\/3″][vc_icon icon_fontawesome=”fas fa-microchip” color=”custom” size=”lg” align=”center” css=”” custom_color=”#CE1719″][vc_custom_heading text=”COLLAUDO INTERNO” font_container=”tag:h2|font_size:22|text_align:center|color:%23CE1719|line_height:1.2″ use_theme_fonts=”yes” css=”.vc_custom_1731341580273{margin-top: 15px !important;margin-bottom: 30px !important;padding-top: 0px !important;padding-bottom: 0px !important;}” el_class=”hm_main_title”][vc_custom_heading text=”Grazie a un team altamente qualificato e a tecnologie avanzate, possiamo garantire che i nostri prodotti rispondano ai pi\u00f9 elevati standard industriali prima di essere immessi sul mercato. L\u2019integrazione di un reparto interno di assemblaggio e collaudo non solo ci distingue dalla concorrenza, ma rappresenta anche un valore aggiunto che ci permette di offrire soluzioni affidabili, personalizzate e pronte per affrontare le sfide pi\u00f9 complesse.” font_container=”tag:p|font_size:16|text_align:center|color:%236c6c6c|line_height:2″ google_fonts=”font_family:Open%20Sans%3A300%2C300italic%2Cregular%2Citalic%2C600%2C600italic%2C700%2C700italic%2C800%2C800italic|font_style:400%20regular%3A400%3Anormal” css=”.vc_custom_1736877038766{margin-top: 0px !important;margin-right: 0px !important;margin-bottom: 0px !important;margin-left: 0px !important;padding-top: 50px !important;padding-right: 50px !important;padding-bottom: 50px !important;padding-left: 50px !important;background-color: #FFFFFF !important;}”][\/vc_column][\/vc_row][vc_row css=”.vc_custom_1736781994493{padding-bottom: 100px !important;}”][vc_column][vc_media_grid css=”” grid_id=”vc_gid:1778083944297-233e954d8b83d0d80617426f6f5dd713-7″ include=”2427,1989,2707″][\/vc_column][\/vc_row][vc_row full_width=”stretch_row” content_placement=”middle” el_class=”diff-offer-wrapper pad-bot-offer” css=”.vc_custom_1737048189760{margin-top: 0px !important;margin-bottom: 0px !important;border-top-width: 0px !important;padding-top: 80px !important;padding-bottom: 80px !important;background-image: url(http:\/\/www.spechargers.com\/wp-content\/uploads\/2025\/01\/WhatsApp-Image-2025-01-16-at-13.41.55-1.jpeg?id=2209) !important;background-position: center !important;background-repeat: no-repeat !important;background-size: cover !important;}” min_height=”0″][vc_column offset=”vc_col-lg-12″ css=”.vc_custom_1737048175350{margin-top: 0px !important;border-top-width: 0px !important;padding-top: 0px !important;}”][vc_custom_heading text=”Communications” font_container=”tag:h1|font_size:48|text_align:center|color:%23242424|line_height:1.2″ use_theme_fonts=”yes” css=”.vc_custom_1736874569148{margin-top: 15px !important;margin-bottom: 15px !important;padding-top: px !important;padding-bottom: 0px !important;}” el_class=”hm_main_title”][vc_custom_heading text=”La comunicazione aziendale digitale ha contribuito alla crescita di S.P.E., consolidando il brand e garantendo l\u2019accesso a nuovi mercati globali. La trasparenza e l\u2019interazione con il pubblico mercato hanno rafforzato l\u2019identit\u00e0 aziendale.” font_container=”tag:p|font_size:16|text_align:center|color:%236c6c6c|line_height:2″ google_fonts=”font_family:Open%20Sans%3A300%2C300italic%2Cregular%2Citalic%2C600%2C600italic%2C700%2C700italic%2C800%2C800italic|font_style:400%20regular%3A400%3Anormal” css=”.vc_custom_1736959134658{margin-top: 0px !important;margin-bottom: 10px !important;padding-top: 0px !important;padding-right: 10px !important;padding-bottom: 0px !important;padding-left: 10px !important;}”][vc_custom_heading text=”L\u2019introduzione dell\u2019intelligenza artificiale ha ottimizzato i flussi di lavoro e migliorato l\u2019efficienza, consentendo a S.P.E. di sviluppare soluzioni innovative e rafforzare la sua posizione di leader tecnologico.” font_container=”tag:p|font_size:16|text_align:center|color:%236c6c6c|line_height:2″ google_fonts=”font_family:Open%20Sans%3A300%2C300italic%2Cregular%2Citalic%2C600%2C600italic%2C700%2C700italic%2C800%2C800italic|font_style:400%20regular%3A400%3Anormal” css=”.vc_custom_1736959139230{margin-top: 0px !important;margin-bottom: 10px !important;padding-top: 0px !important;padding-right: 10px !important;padding-bottom: 0px !important;padding-left: 10px !important;}”][\/vc_column][\/vc_row][vc_row][vc_column][vc_custom_heading text=”Trusted service and reconditioning for SPE battery chargers” font_container=”tag:h1|font_size:48|text_align:center|color:%23242424|line_height:1.2″ use_theme_fonts=”yes” css=”.vc_custom_1778084003546{margin-top: 15px !important;margin-bottom: 15px !important;padding-top: px !important;padding-bottom: 0px !important;}” el_class=”hm_main_title”][vc_custom_heading text=”Following the agreement signed in January 2026 between SPE ELETTRONICA and TVH, we are pleased to announce an important step forward in our service organization.
\nTVH is now the official European Service & Repair Centre for SPE battery chargers (with Italy remaining under direct SPE management), while FSIP will support the Americas.
\nWith a team of over 100 engineers and a 6,000 m\u00b2 facility dedicated to the repair and remanufacturing of electronic components, TVH represents one of Europe\u2019s largest and most advanced remanufacturers. Each year, TVH repairs more than 100,000 printed circuit boards, ensuring high-quality standards and reliability.
\nThe new service process officially went live on May 1st, 2026, and will be implemented progressively in phases, with full completion expected by August 31st, 2026.
\nThe service process will remain fully integrated: customers will continue to request RMA authorization through SPE ELETTRONICA INDUSTRIALE. This allows us to closely monitor all incoming and outgoing units, generate valuable performance data, and maintain full control over failure analysis.
\nOnce authorized, products will be shipped directly to the designated service centre indicated in the RMA.
\nThis integrated data-sharing approach between SPE and its partners ensures:
\ncontinuous monitoring of product performance
\nenhanced failure analysis capabilities
\na distributed service model that significantly increases service capacity
\nreduced lead times and improved customer satisfaction
\nThis collaboration marks a key milestone in strengthening our global service network and delivering even greater value to our customers.
\n” font_container=”tag:p|font_size:16|text_align:center|color:%236c6c6c|line_height:2″ google_fonts=”font_family:Open%20Sans%3A300%2C300italic%2Cregular%2Citalic%2C600%2C600italic%2C700%2C700italic%2C800%2C800italic|font_style:400%20regular%3A400%3Anormal” css=”.vc_custom_1778083989425{margin-top: 0px !important;margin-bottom: 10px !important;padding-top: 0px !important;padding-right: 10px !important;padding-bottom: 0px !important;padding-left: 10px !important;}”][vc_media_grid css=”” grid_id=”vc_gid:1778084015907-ccab1618-035a-7″ include=”2918,2919,2920″][\/vc_column][\/vc_row]<\/p>\n<\/div>","protected":false},"excerpt":{"rendered":"

[vc_row full_width=”stretch_row_content_no_spaces” content_placement=”middle” css=”.vc_custom_1750949832982{padding-top: 0px !important;padding-bottom: 0px !important;background-image: url(https:\/\/www.spechargers.com\/wp-content\/uploads\/2025\/01\/grafico-con-persone-copia-scaled.jpg?id=2059) !important;background-position: center !important;background-repeat: no-repeat !important;background-size: cover !important;}” min_height=”190px”][vc_column offset=”vc_col-xs-12″][vc_column_text css=”.vc_custom_1738846066306{margin-bottom: 0px !important;}”] …<\/p>\n","protected":false},"author":3,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-1278","page","type-page","status-publish","hentry"],"jetpack_sharing_enabled":true,"_links":{"self":[{"href":"https:\/\/www.spechargers.com\/index.php?rest_route=\/wp\/v2\/pages\/1278","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.spechargers.com\/index.php?rest_route=\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/www.spechargers.com\/index.php?rest_route=\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/www.spechargers.com\/index.php?rest_route=\/wp\/v2\/users\/3"}],"replies":[{"embeddable":true,"href":"https:\/\/www.spechargers.com\/index.php?rest_route=%2Fwp%2Fv2%2Fcomments&post=1278"}],"version-history":[{"count":57,"href":"https:\/\/www.spechargers.com\/index.php?rest_route=\/wp\/v2\/pages\/1278\/revisions"}],"predecessor-version":[{"id":2921,"href":"https:\/\/www.spechargers.com\/index.php?rest_route=\/wp\/v2\/pages\/1278\/revisions\/2921"}],"wp:attachment":[{"href":"https:\/\/www.spechargers.com\/index.php?rest_route=%2Fwp%2Fv2%2Fmedia&parent=1278"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}